FREQUENTLY ASKED QUESTION

Q1. Does Regency Medical Centre accepts NHIF card?

Yes, we accept National Hospital Insurance Fund (NHIF) cards.

Q2. Apart from NHIF which other insurance cards are accepted at Regency Medical Centre?

The following insurance cards are accepted at Regency Medical Centre:
a) National Hospital Insurance Fund (NHIF)
b) National Social Security Fund (NSSF)
c) Resolution Insurance
d) AAR Insurance
e) Strategis Insurance
f) Jubilee Insurance
g) Bupa
h) Cigna
i) Alliance Insurance

j) Britam

Q3. How can I book an appointment at Regency Medical Centre?

To book an appointment with any of our medical experts, you can get in touch via any of the following methods.
Landline 1: +255-22-2150500
Landline 2: +255-22-2153008
Mobile: +255-784-417500
Email: appointments@regencymedicalcentre.com
URL: https://www.regencymedicalcentre.com/appointments/

Q4. Does Regency Medical Centre provide 24-hour medical service?

Yes, our hospital is equipped with facilities for medical emergencies around-the-clock. Besides, we also have OPD and pharmacy with expert physicians and attendants to attend to your medical needs.

Q5. Where is Regency Medical Centre located?

The Regency Medical Centre multi-specialty hospital is located on Aly Khan Road, Upanga in Dar es Salaam. Apart from our main building, we also attend to patients at our satellite clinic – Regency Specialised Polyclinic located on Zanaki/ Libya Street, Kisutu, Dar es Salaam.

Q6. Are all the consultants available 24 hours?

All the consultants are full-time employees of the hospital; hence, outpatient services are available on all working days. We have doctors in the positions of medical and surgical registrars, junior and senior registrars, and junior and senior residents, thus offering 24 hours coverage in areas such as Casualty, Wards, Intensive Care Units and Post Op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients.

Q7. What are the facilities available in the hospital?

We have the following services at our hospital:
ICU & HDU, 24-Hour Casualty, Obstetric & Gynaecology, Paediatric & Neonatal, Orthopaedic, Urology & Nephrology, Laparoscopic Surgery, Dialysis, Preventive Health Checkup, Ophthalmology, ENT, Dental Clinic, Physiotherapy.

Q8. What are the modes of payment accepted at Regency Medical Centre?

Patients can make the deposit by cash, debit or credit cards. We do not accept cheques.

Q9. Is my Mediclaim policy accepted at your hospital?

Yes, If you have mediclaim policy from one of these providers:
a) National Hospital Insurance Fund (NHIF)
b) National Social Security Fund (NSSF)
c) Resolution Insurance
d) AAR Insurance
e) Strategis Insurance
f) Jubilee Insurance
g) Bupa
h) Cigna
i) Alliance Insurance
j) Britam

Q10. Do you have an ambulance service?

Yes. We have Ambulance service available 24-hours. These are the contact numbers for the hospital in case of emergency:
+255-22-2150500
+255-22-2153008
+255-784-417500

Health Insurance

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